Privacy Policy

Last updated: 17 June 2026

This Privacy Policy explains how Sheehan Co Pty Ltd trading as Sur Studio ("Sur Studio", "we", "us" or "our") collects, uses, holds and discloses your personal information when you visit our website at surstudio.com.au or engage us for interior design services. We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The information we collect

We collect information about your device and how you use our website, along with the information you give us when you get in touch or work with us. We refer to anything that can identify you as "personal information".

Information you give us

When you make an enquiry, book a call or engage our services, we may collect your name, email address, phone number, your property or project address, and details about your home and what you are hoping to achieve. We collect this so we can respond to you, prepare proposals, and deliver our interior design, finishes and styling services.

Information collected automatically

When you visit the website we may collect technical information such as your browser type, IP address, time zone, the pages and content you view, and how you move through the site. We collect this through cookies and similar technologies to help the site load correctly and to understand how it is used so we can improve it.

How we use your information

We use your personal information to respond to enquiries, provide and manage our services, communicate with you about your project, send invoices and project updates, operate and improve our website, and - where you have agreed to it - share occasional news about our work. We will only use your information for the purpose it was collected, a related purpose you would reasonably expect, or as permitted by law.

How we share your information

We do not sell your personal information. We may share it with trusted third parties who help us run our business and deliver your project, such as suppliers, trades, contractors, and software and hosting providers. We share only what is needed, and we ask these providers to protect your information. We may also disclose information where required or authorised by law.

Website hosting

Our website is hosted on Squarespace. Squarespace stores the data needed to run the site and may collect analytics about visits on our behalf.

Cookies

A cookie is a small file placed on your device when you visit the site. Cookies let the site remember your preferences and help us understand how the site is used. Most browsers accept cookies automatically, but you can change your browser settings to block or remove them. Please note that blocking cookies may affect how parts of the site work. You can find out more at www.allaboutcookies.org.

Do Not Track

Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not currently change our practices when we receive one from your browser.

How we hold and protect your information

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss, and unauthorised access. We keep your information for as long as needed to provide our services and meet our legal and record-keeping obligations, and then remove it, unless you ask us to remove it sooner.

Accessing and correcting your information

You can ask to see the personal information we hold about you and to have it corrected if it is wrong or out of date. To make a request, or if you have a privacy concern, please contact us using the details below. If you are not satisfied with how we handle your concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and operational reasons. The current version will always be available on this page.

Contact us

For any questions about this policy or about how we handle your information, please email us at hello@surstudio.com.au.

Sheehan Co Pty Ltd trading as Sur Studio. ABN 55 698 566 380. Brisbane, Australia.